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III. 软件安装与配置手册

--- > **本文档为 SafeMesh 系统的系统概览与安装入门手册** > **适配系统版本**:V1.0.0 > **文档版本**:V1.0 > **发布日期**:2026 年 1 月 1 日 > **发布方**:EFFORT --- # 文档修订记录
版本日期修订内容角色标记修订人
v2.02023/10/20操作与管理功能合并👤⚙️张工
# **1. 前言** ## **1.1 文档目标** 向用户提供软件分步安装、初始化配置和基础验证 - 指导完成软件安装、初始化配置与基础验证 ## **1.2 目标读者** 系统管理员/IT 工程师 ## **1.3 文档范围** - 软件安装步骤 ## **1.4 相关文档** - 前提文档 :《系统概览与安装入门指南》(必读) - 并行文档 :《硬件连接与部署指南》 ## **1.5 符号约定** - ⚠️ 表示关键注意事项 - ℹ️ 提示信息 - ▶️ 表示操作步骤开始 ## **2. 安装前准备** ## **2.1 系统推荐配置** - **服务器 CPU**:intel® Core™ i5-6400 - **服务器 RAM**:8G - **服务器存储**:128G - **服务器操作系统**:Windows 11 - 64bit ## **2.2 获取安装资源** - 向您的客户经理获取安装包 ## **2.3 网络与安全配置**
端口协议用途防火墙要求
3000TCP服务端允许入站/出站
3547UDPMQTT通信允许入站/出站
3548UDPOTA升级允许入站/出站
8012TCP客户端允许入站/出站
8189TCP加密狗驱动允许入站/出站
13306TCP数据库/
⚠️ 以上端口为系统所必须使用的端口,请注意端口冲突 ⚠️ 防火墙要求需用户手动配置 ⚠️ 安装系统时,请关闭杀毒软件,或将软件添加至信任区:需要先创建目录,放入信任区,再安装软件到这个目录中。 - **网络稳定性要求**:建议延迟 <30ms,丢包率 0%,系统运行在丢包率高的网络中,会出现用户操作命令无法下发到设备的情况出现。 # **3. 软件安装流程** ## **3.1 安装流程图解** ![whiteboard_exported_image.png](http://13.222.61.26:6875/uploads/images/gallery/2025-12/gthwhiteboard-exported-image.png) ## **3.2 权限与依赖检查** - 管理员权限验证 windows:在 cmd 命令行输入: ```html whoami /groups | findstr "Administrators" ``` 如果输出中包含 `Administrators`,说明这个用户有管理员权限。 linux:在命令行输入 ```bash whoami ``` 如果输出为 root,说明有管理员权限。 - 依赖库安装清单 1. Nodejs 2. Mysql 3. Vikey 4. Microsoft Visual C++ Redistributable ℹ️ 以上环境会在系统安装时自动安装,用户无需自行安装。 ## **3.3 环境安装** ▶️ **步骤 1**:**启动安装向导** 双击 infinite-win-1.0.19-x64.exe ![](http://13.222.61.26:6875/uploads/images/gallery/2025-12/B7Lq6msbhp7mocgccxpgnnchdv7n9e.png) ▶️ **步骤 2**:点击 Next [![BVAjtpgbux80ovzq8xveemcno5nntg.png](http://13.222.61.26:6875/uploads/images/gallery/2026-03/scaled-1680-/bvajtpgbux80ovzq8xveemcno5nntg.png)](http://13.222.61.26:6875/uploads/images/gallery/2026-03/bvajtpgbux80ovzq8xveemcno5nntg.png) ▶️ **步骤 3**:配置**安装路径,点击 Install** ![](http://13.222.61.26:6875/uploads/images/gallery/2025-12/npVkdakbnrjlotgdrxpq1qcmveknmb.png) ▶️ **步骤 4**:完成安装,点击 Finish ![](http://13.222.61.26:6875/uploads/images/gallery/2025-12/Pw0nuaxb4xrmo1lomxztszcv9oenhg.png) ## **3.4 服务安装** ▶️ **步骤 1**:点击 Install System,等待安装完成。⚠️ 注意:没有弹出错误提示就代表着安装中,请耐心等待。 [![image.png](http://13.222.61.26:6875/uploads/images/gallery/2026-01/g05image.png)](http://13.222.61.26:6875/uploads/images/gallery/2026-01/g05image.png) [![image.png](http://13.222.61.26:6875/uploads/images/gallery/2026-01/mU5image.png)](http://13.222.61.26:6875/images/gallery/2026-01/mU5image.png) # **4. 初始配置向导** ▶️ **步骤 1**:点击 System Entry 即可**进入系统页面**。 [![image.png](http://13.222.61.26:6875/uploads/images/gallery/2026-01/scaled-1680-/UoZimage.png)](http://13.222.61.26:6875/uploads/images/gallery/2026-01/UoZimage.png) [![image.png](http://13.222.61.26:6875/uploads/images/gallery/2026-01/scaled-1680-/rvPimage.png)](http://13.222.61.26:6875/uploads/images/gallery/2026-01/rvPimage.png) # **5. 服务管理与验证** ## **5.1 服务管理命令** (安装引导软件的主界面按钮操作方法及含义) [![image.png](http://13.222.61.26:6875/uploads/images/gallery/2026-01/scaled-1680-/VIIimage.png)](http://13.222.61.26:6875/uploads/images/gallery/2026-01/VIIimage.png)
按钮含义
\[!\[image.png\](http://13.222.61.26:6875/uploads/images/gallery/2026-01/scaled-1680-/HUBimage.png)\](http://13.222.61.26:6875/uploads/images/gallery/2026-01/HUBimage.png)安装服务
\[!\[image.png\](http://13.222.61.26:6875/uploads/images/gallery/2026-01/scaled-1680-/5eUimage.png)\](http://13.222.61.26:6875/uploads/images/gallery/2026-01/5eUimage.png)重启系统
\[!\[image.png\](http://13.222.61.26:6875/uploads/images/gallery/2026-01/scaled-1680-/zuiimage.png)\](http://13.222.61.26:6875/uploads/images/gallery/2026-01/zuiimage.png)备份数据
\[!\[image.png\](http://13.222.61.26:6875/uploads/images/gallery/2026-01/scaled-1680-/mF4image.png)\](http://13.222.61.26:6875/uploads/images/gallery/2026-01/mF4image.png)导入备份的数据文件,重置版本
\[!\[企业微信截图\_17679285831250.png\](http://13.222.61.26:6875/uploads/images/gallery/2026-01/scaled-1680-/17679285831250.png)\](http://13.222.61.26:6875/uploads/images/gallery/2026-01/17679285831250.png)卸载系统
\[!\[image.png\](http://13.222.61.26:6875/uploads/images/gallery/2026-01/scaled-1680-/K3Ximage.png)\](http://13.222.61.26:6875/uploads/images/gallery/2026-01/K3Ximage.png)服务状态:绿色:正常运行;黄色:服务异常
\[!\[image.png\](http://13.222.61.26:6875/uploads/images/gallery/2026-01/scaled-1680-/NOpimage.png)\](http://13.222.61.26:6875/uploads/images/gallery/2026-01/NOpimage.png)端口状态:绿色:正常运行;红色:端口异常
\[!\[image.png\](http://13.222.61.26:6875/uploads/images/gallery/2026-01/scaled-1680-/U1Pimage.png)\](http://13.222.61.26:6875/uploads/images/gallery/2026-01/U1Pimage.png)加密狗驱动状态:绿色:正常运行;红色:加密狗驱动异常
\[!\[image.png\](http://13.222.61.26:6875/uploads/images/gallery/2026-01/scaled-1680-/Whuimage.png)\](http://13.222.61.26:6875/uploads/images/gallery/2026-01/Whuimage.png)点击打开系统页面
## **5.2 健康状态验证** (安装引导软件的主界面状态判断方法,以及相关故障的判断方法) - 端口错误,点击进入查看解决方案 [![image.png](http://13.222.61.26:6875/uploads/images/gallery/2026-01/scaled-1680-/D1timage.png)](http://13.222.61.26:6875/uploads/images/gallery/2026-01/D1timage.png) [![image.png](http://13.222.61.26:6875/uploads/images/gallery/2026-01/scaled-1680-/7R2image.png)](http://13.222.61.26:6875/uploads/images/gallery/2026-01/7R2image.png) - 加密狗错误,点击进入查看解决方案 ![image.png](http://13.222.61.26:6875/uploads/images/gallery/2026-01/scaled-1680-/1Uaimage.png) ![image.png](http://13.222.61.26:6875/uploads/images/gallery/2026-01/scaled-1680-/babimage.png) - 服务错误,点击进入查看解决方案 [![image.png](http://13.222.61.26:6875/uploads/images/gallery/2026-01/scaled-1680-/w6timage.png)](http://13.222.61.26:6875/uploads/images/gallery/2026-01/w6timage.png) [![image.png](http://13.222.61.26:6875/uploads/images/gallery/2026-01/scaled-1680-/K8oimage.png)](http://13.222.61.26:6875/uploads/images/gallery/2026-01/K8oimage.png) # **6. 备份与重置** ## **6.1 数据备份** ▶️ **步骤 1**:点击 Backup System [![image.png](http://13.222.61.26:6875/uploads/images/gallery/2026-01/scaled-1680-/QAOimage.png)](http://13.222.61.26:6875/uploads/images/gallery/2026-01/QAOimage.png) ▶️ **步骤 2**:选择保存路径,等待保存成功 ![](http://13.222.61.26:6875/uploads/images/gallery/2025-12/C1at6ipbapd5oj3fsxx3mhccvl1nth.png) [![image.png](http://13.222.61.26:6875/uploads/images/gallery/2026-01/scaled-1680-/o8Wimage.png)](http://13.222.61.26:6875/uploads/images/gallery/2026-01/o8Wimage.png) ## **9.2 重置系统** ▶️ **步骤 1**:点击 Restore System [![image.png](http://13.222.61.26:6875/uploads/images/gallery/2026-01/scaled-1680-/7Juimage.png)](http://13.222.61.26:6875/uploads/images/gallery/2026-01/7Juimage.png) ▶️ **步骤 2**:选择你希望重置的版本,点击打开。 ![](http://13.222.61.26:6875/uploads/images/gallery/2025-12/hpQewmobnwjfoe1aqxltducs2kwnkg.png) ▶️ **步骤 3**:等待重置完成 [![image.png](http://13.222.61.26:6875/uploads/images/gallery/2026-01/scaled-1680-/oXjimage.png)](http://13.222.61.26:6875/uploads/images/gallery/2026-01/oXjimage.png) ## **6.3 卸载步骤** (安装引导软件示意流程图) ### **6.3.1 卸载服务** ▶️ **步骤 1**:点击 Uninstall System,点击 yes [![image.png](http://13.222.61.26:6875/uploads/images/gallery/2026-01/scaled-1680-/0Bfimage.png)](http://13.222.61.26:6875/uploads/images/gallery/2026-01/0Bfimage.png) [![image.png](http://13.222.61.26:6875/uploads/images/gallery/2026-01/scaled-1680-/v12image.png)](http://13.222.61.26:6875/uploads/images/gallery/2026-01/v12image.png) ▶️**步骤 2**:弹出卸载环境窗口,点击 cancel,将只会卸载服务,点击 Install System 可再次安装。 ![](http://13.222.61.26:6875/uploads/images/gallery/2025-12/HZylovsbaimfod3dwx9dh4cqk9cnzk.png) [![image.png](http://13.222.61.26:6875/uploads/images/gallery/2026-01/scaled-1680-/rSOimage.png)](http://13.222.61.26:6875/uploads/images/gallery/2026-01/rSOimage.png) ⚠️ 注意:当前进度只是卸载了服务,点击 Install System 可再次安装。 ### 6.3.2 卸载环境 ▶️ **步骤 1**:在弹出的卸载窗口中点击 Next,等待卸载完成。 ![](http://13.222.61.26:6875/uploads/images/gallery/2025-12/wAYefzobtfovorjj1x6omscnarmnic.png) ▶️ **步骤 2**:点击 Finish 完成卸载 ![](http://13.222.61.26:6875/uploads/images/gallery/2025-12/EpWt1dzbxy1oognoexu4chcwucjnhc.png) ⚠️ 注意:当前进度已完全卸载,双击点击安装向导 infinite-win-1.0.16-x64.exe 可再次安装