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III. Software Installation and Configuration Manual

* * * > **This document is a software installation and configuration manual for the SafeMesh system** > **Adaptation system version**: V1.0.0 > **Document version**: V1.0 > **Release date**: January 1, 2026 > **Published by**: EFFORT * * * # Document Revision Records | Version number | Revision date | Summary of revisions | Reviser | Reviewer | | --- | --- | --- | --- | --- | | V1.0 | 2026-1-1 | Initial release | JLJ | Shyne | # 1\. Preamble ## 1.1 Document Objectives Provide users with step-by-step software installation, initialization configuration, and basic validation * Guide the completion of software installation, initialization configuration, and basic verification ## 1.2 Target Audience System Administrator/IT Engineer ## 1.3 Document Scope * Software installation steps ## 1.4 Related Documentation * Prerequisite Documentation: System Overview and Installation Guide (Must-Read) * Parallel Documentation: Hardware Connection and Deployment Guide ## 1.5 Symbolic Conventions * ⚠️ Indicates key considerations * ℹ️ Tip information * ▶️ Indicates the start of the operation step ## 2\. Preparation Before Installation ## 2.1 System Recommended Configuration * **Server CPU** : intel® Core™ i5-6400 * **Server RAM** : 8G * **Server storage** : 128G * **Server OS** : Windows 11 - 64bit ## 2.2 Obtain Installation Resources * Get the installation package from your account manager ## 2.3 Network and Security Configuration | ports | agreement | Uses: | Firewall requirements | | --- | --- | --- | --- | | 3000 | TCP | server | Inbound/outbound is allowed | | 3547 | UDP | MQTT communication | Inbound/outbound is allowed | | 3548 | UDP | OTA upgrades | Inbound/outbound is allowed | | 8012 | TCP | client | Inbound/outbound is allowed | | 8189 | TCP | Dongle driven | Inbound/outbound is allowed | | 13306 | TCP | database | / | ⚠️ The above ports are required for the system, please note port conflicts ⚠️ Firewall requirements need to be manually configured by the user ⚠️ When installing the system, please turn off the antivirus software or add the software to the trust zone: you need to create a directory first, put it in the trust zone, and then install the software into this directory. * **Network stability requirements**: It is recommended to have a delay of <30ms and a packet loss rate of 0%, and the system is running in a network with a high packet loss rate, and the user operation command cannot be issued to the device. # 3\. Software Installation Process ## 3.1 Installation Process Diagram ![whiteboard_exported_image.png](http://13.222.61.26:6875/uploads/images/gallery/2025-12/gthwhiteboard-exported-image.png) ## 3.2 Permissions and Dependencies Check * Admin privilege verification Windows: On the cmd command line, type: ```html whoami /groups | findstr "Administrators" ``` If the output includes `Administrators`, the user has administrator privileges. Linux: Enter on the command line ```bash whoami ``` If the output is root, it means that you have administrator privileges. * Dependency library installation checklist 1. Nodejs 2. Mysql 3. Vikey 4. Microsoft Visual C++ Redistributable ℹ️ The above environment will be installed automatically when the system is installed, and users do not need to install it themselves. ## 3.3 Environmental Installation ▶️ **Step 1**: **Launch the installation wizard** by double-clicking on the infinite-win-1.0.19-x64.exe ![](http://13.222.61.26:6875/uploads/images/gallery/2025-12/B7Lq6msbhp7mocgccxpgnnchdv7n9e.png) ▶️ **Step 2**: Click Next [![BVAjtpgbux80ovzq8xveemcno5nntg.png](http://13.222.61.26:6875/uploads/images/gallery/2026-03/scaled-1680-/bvajtpgbux80ovzq8xveemcno5nntg.png)](http://13.222.61.26:6875/uploads/images/gallery/2026-03/bvajtpgbux80ovzq8xveemcno5nntg.png) ▶️ **Step 3**: Configure the **installation path and click Install** ![](http://13.222.61.26:6875/uploads/images/gallery/2025-12/npVkdakbnrjlotgdrxpq1qcmveknmb.png) ▶️ **Step 4**: To complete the installation, click Finish ![](http://13.222.61.26:6875/uploads/images/gallery/2025-12/Pw0nuaxb4xrmo1lomxztszcv9oenhg.png) ## 3.4 Service Installation ▶️ **Step 1**: Click Install System and wait for the installation to complete. ⚠️ Note: If there is no pop-up error prompt, it means that the installation is in progress, please be patient. [![image.png](http://13.222.61.26:6875/uploads/images/gallery/2026-01/g05image.png)](http://13.222.61.26:6875/uploads/images/gallery/2026-01/g05image.png) [![image.png](http://13.222.61.26:6875/uploads/images/gallery/2026-01/mU5image.png)](http://13.222.61.26:6875/images/gallery/2026-01/mU5image.png) # 4\. Initial Configuration Wizard ▶️ **Step 1**: Click on System Entry to **enter the system page**. [![image.png](http://13.222.61.26:6875/uploads/images/gallery/2026-01/scaled-1680-/UoZimage.png)](http://13.222.61.26:6875/uploads/images/gallery/2026-01/UoZimage.png) [![image.png](http://13.222.61.26:6875/uploads/images/gallery/2026-01/scaled-1680-/rvPimage.png)](http://13.222.61.26:6875/uploads/images/gallery/2026-01/rvPimage.png) # 5\. Service Management and Verification ## 5.1 Service Management Commands [![image.png](http://13.222.61.26:6875/uploads/images/gallery/2026-01/scaled-1680-/VIIimage.png)](http://13.222.61.26:6875/uploads/images/gallery/2026-01/VIIimage.png)
buttonMeaning
![](http://13.222.61.26:6875/uploads/images/gallery/2026-03/4O5image.png)Installation services
![](http://13.222.61.26:6875/uploads/images/gallery/2026-03/w7oimage.png)Restart the system
![](http://13.222.61.26:6875/uploads/images/gallery/2026-03/UReimage.png)Back up your data
![](http://13.222.61.26:6875/uploads/images/gallery/2026-03/kGDimage.png)Import the backed up data file and reset the version
![](http://13.222.61.26:6875/uploads/images/gallery/2026-03/nO6image.png)Uninstall the system
![](http://13.222.61.26:6875/uploads/images/gallery/2026-03/3Cximage.png)Service status: Green: Normal operation; Yellow: Service abnormality
![](http://13.222.61.26:6875/uploads/images/gallery/2026-03/1FUimage.png)Port status: Green: Normal operation; Red: Abnormal port
![](http://13.222.61.26:6875/uploads/images/gallery/2026-03/479image.png)Dongle drive status: Green: Normal operation; Red: The dongle drive is abnormal
![](http://13.222.61.26:6875/uploads/images/gallery/2026-03/L5Bimage.png)Click to open the system page
## 5.2 Health Status Verification * The port is wrong, click to see the solution [![image.png](http://13.222.61.26:6875/uploads/images/gallery/2026-01/scaled-1680-/D1timage.png)](http://13.222.61.26:6875/uploads/images/gallery/2026-01/D1timage.png) [![image.png](http://13.222.61.26:6875/uploads/images/gallery/2026-01/scaled-1680-/7R2image.png)](http://13.222.61.26:6875/uploads/images/gallery/2026-01/7R2image.png) * Dongle error, click to see the solution ![image.png](http://13.222.61.26:6875/uploads/images/gallery/2026-01/scaled-1680-/1Uaimage.png) ![image.png](http://13.222.61.26:6875/uploads/images/gallery/2026-01/scaled-1680-/babimage.png) * Service error, click to view the solution [![image.png](http://13.222.61.26:6875/uploads/images/gallery/2026-01/scaled-1680-/w6timage.png)](http://13.222.61.26:6875/uploads/images/gallery/2026-01/w6timage.png) [![image.png](http://13.222.61.26:6875/uploads/images/gallery/2026-01/scaled-1680-/K8oimage.png)](http://13.222.61.26:6875/uploads/images/gallery/2026-01/K8oimage.png) # 6\. Backup and Reset ## 6.1 Data Backup ▶️ **Step 1**: Click on Backup System [![image.png](http://13.222.61.26:6875/uploads/images/gallery/2026-01/scaled-1680-/QAOimage.png)](http://13.222.61.26:6875/uploads/images/gallery/2026-01/QAOimage.png) ▶️ **Step 2**: Select the save path and wait for the save to succeed ![](http://13.222.61.26:6875/uploads/images/gallery/2025-12/C1at6ipbapd5oj3fsxx3mhccvl1nth.png) [![image.png](http://13.222.61.26:6875/uploads/images/gallery/2026-01/scaled-1680-/o8Wimage.png)](http://13.222.61.26:6875/uploads/images/gallery/2026-01/o8Wimage.png) ## 6.2 Resetting the System ▶️ **Step 1**: Click Restore System [![image.png](http://13.222.61.26:6875/uploads/images/gallery/2026-01/scaled-1680-/7Juimage.png)](http://13.222.61.26:6875/uploads/images/gallery/2026-01/7Juimage.png) ▶️ **Step 2**: Select the version you wish to reset and click Open. ![](http://13.222.61.26:6875/uploads/images/gallery/2025-12/hpQewmobnwjfoe1aqxltducs2kwnkg.png) ▶️ **Step 3**: Wait for the reset to complete [![image.png](http://13.222.61.26:6875/uploads/images/gallery/2026-01/scaled-1680-/oXjimage.png)](http://13.222.61.26:6875/uploads/images/gallery/2026-01/oXjimage.png) ## 6.3 Uninstall Procedure ### 6.3.1 Uninstall the Service ▶️ **Step 1**: Click Uninstall System, click yes [![image.png](http://13.222.61.26:6875/uploads/images/gallery/2026-01/scaled-1680-/0Bfimage.png)](http://13.222.61.26:6875/uploads/images/gallery/2026-01/0Bfimage.png) [![image.png](http://13.222.61.26:6875/uploads/images/gallery/2026-01/scaled-1680-/v12image.png)](http://13.222.61.26:6875/uploads/images/gallery/2026-01/v12image.png) ▶️ **Step 2**: The uninstall environment window pops up, click cancel, only the service will be uninstalled, click Install System to install it again. ![](http://13.222.61.26:6875/uploads/images/gallery/2025-12/HZylovsbaimfod3dwx9dh4cqk9cnzk.png) [![image.png](http://13.222.61.26:6875/uploads/images/gallery/2026-01/scaled-1680-/rSOimage.png)](http://13.222.61.26:6875/uploads/images/gallery/2026-01/rSOimage.png) ⚠️ Note: The current progress is only to uninstall the service, click Install System to install it again. ### 6.3.2 Uninstall the Environment ▶️ **Step 1**: Click Next in the pop-up uninstall window and wait for the uninstallation to complete. ![](http://13.222.61.26:6875/uploads/images/gallery/2025-12/wAYefzobtfovorjj1x6omscnarmnic.png) ▶️ **Step 2**: Click Finish to complete the uninstallation ![](http://13.222.61.26:6875/uploads/images/gallery/2025-12/EpWt1dzbxy1oognoexu4chcwucjnhc.png) ⚠️ Note: The current progress has been completely uninstalled, double-click the installation wizard infinite-win-1.0.16-x64.exe to install it again