III. Software installation and configuration manual

###### **I.III. Cover*Software Installation and Configuration Manual * * Product/System* Name> Logo**This document is a software installation and configuration manual for the SafeMesh system** > **Adaptation system version**: V1.0.0 > **Document version**: V1.0 > **Release date**: January 1, 2026 > **Published by**: EFFORT * Document Title: << Software Installation and Configuration Manual >>* * Applicable product/system version *# Document versionrevision records | Version number (e.g.,| v1.0) * ReleaseRevision date * Company Name & Logo ##### **II. Documentation Revision Record** | versionSummary |of Date | Revised content | Role taggingrevisions | Reviser | Reviewer | | --- | --- | --- | --- | --- | | v2.V1.0 | 2023/10/202026-1-1 | OperationsInitial and management functions are combinedrelease | 👤⚙️JLJ | Zhang GongShyne | ###### **III.1\. TablePreamble of## Contents** ##### **IV. Preamble** ###### **4.1.1 Document Objectives**Objectives Provide users with step-by-step software installation, initialization configuration, and basic validation * Guide the completion of software installation, initialization configuration, and basic verification ######## **4.1.2 Target audience**audience System Administrator/IT Engineer ######## **4.1.3 Document Scope**Scope * Software installation steps ######## **4.1.4 Related Documentation**Documentation * Prerequisite Documentation: System Overview and Installation Guide (Must-Read) * Parallel Documentation: Hardware Connection and Deployment Guide ######## **4.1.5 Symbolic conventions**conventions * ⚠️ Indicates key considerations * i️ℹ️ Tip information * ▶️ Indicates the start of the operation step ####### **V.2\. Pre-InstallationPreparation Preparation**before *(echoesinstallation Chapter## V of the Overview Guide).* ###### **5.2.1 System Recommended Configuration**Configuration * **服务器 CPU**:intel® Core™ i5-6400 * **Server RAM:** 8G * **Server storage**: 128G * **Server OS**: Windows 11 - 64bit ######## **5.2.2 Obtain installation resources**resources * Get the installation package from your account manager ######## **5.2.3 Network and Security Configuration**Configuration | ports | agreement | Uses: | Firewall requirements | | --- | --- | --- | --- | | 3000 | TCP | server | Inbound/outbound is allowed | | 3547 | UDP | MQTT communication | Inbound/outbound is allowed | | 3548 | UDP | OTA upgrades | Inbound/outbound is allowed | | 8012 | TCP | client | Inbound/outbound is allowed | | 8189 | TCP | Dongle driven | Inbound/outbound is allowed | | 13306 | TCP | database | / | ⚠️ The above ports are required for the system, please note port conflicts ⚠️ Firewall requirements need to be manually configured by the user ⚠️ When installing the system, please turn off the antivirus software or add the software to the trust zone: you need to create a directory first, put it in the trust zone, and then install the software into this directory. * **Network stability requirements**: It is recommended to have a delay of <30ms and a packet loss rate of 0%, and the system is running in a network with a high packet loss rate, and the user operation command cannot be issued to the device. # 3\. Software installation process ## 3.1 Installation process diagram  ## 3.2 Permissions and Dependencies Check * Admin privilege verification Windows: On the cmd command line, type: ```html whoami /groups | findstr "Administrators" ``` If the output includes `Administrators`, the user has administrator privileges. Linux: Enter on the command line ```bash whoami ``` If the output is root, it means that you have administrator privileges. * Dependency library installation checklist 1. Nodejs 2. Mysql 3. Vikey 4. Microsoft Visual C++ Redistributable i️ The above environment will be installed automatically when the system is installed, and users do not need to install it themselves. ## 3.3 Environmental installation ▶️ **Step 1**: **Launch the installation wizard** by double-clicking on the infinite-win-1.0.19-x64.exe  ▶️ **Step 2**: Click Next [](http://13.222.61.26:6875/uploads/images/gallery/2026-03/bvajtpgbux80ovzq8xveemcno5nntg.png) ▶️ **Step 3**: Configure the **installation path and click Install**  ▶️ **Step 4**: To complete the installation, click Finish  ## 3.4 Service Installation ▶️ **Step 1**: Click Install System and wait for the installation to complete. ⚠️ Note: If there is no pop-up error prompt, it means that the installation is in progress, please be patient. [](http://13.222.61.26:6875/uploads/images/gallery/2026-01/g05image.png) [](http://13.222.61.26:6875/images/gallery/2026-01/mU5image.png) # 4\. Initial configuration wizard ▶️ **Step 1**: Click on System Entry to **enter the system page**. [](http://13.222.61.26:6875/uploads/images/gallery/2026-01/UoZimage.png) [](http://13.222.61.26:6875/uploads/images/gallery/2026-01/rvPimage.png) # 5\. Service management and verification ## 5.1 Service Management Commands [](http://13.222.61.26:6875/uploads/images/gallery/2026-01/VIIimage.png)

button	Meaning
	Installation services
	Restart the system
	Back up your data
	Import the backed up data file and reset the version
	Uninstall the system
	Service status: Green: Normal operation; Yellow: Service abnormalabnormality
	Port status: Green: Normal operation; Red: Abnormal port
	Dongle drive status: Green: Normal operation; Red: AbnormalThe dongle drive is abnormal
	Click to open the system page

######## **8.5.2 Health Statestatus Verification** (Method for Determining the State of the Main Interface of the Installation Boot Software and Method for Determining Related Faults)verification * The port is wrong, click to see the solution [](http://13.222.61.26:6875/uploads/images/gallery/2026-01/D1timage.png) [](http://13.222.61.26:6875/uploads/images/gallery/2026-01/7R2image.png) * Dongle error, click to see the solution [](http://13.222.61.26:6875/uploads/images/gallery/2026-01/1Uaimage.png) [](http://13.222.61.26:6875/uploads/images/gallery/2026-01/babimage.png) * Service error, click to view the solution [](http://13.222.61.26:6875/uploads/images/gallery/2026-01/w6timage.png) [](http://13.222.61.26:6875/uploads/images/gallery/2026-01/K8oimage.png) ###### **IX.6\. Backup and Reset**reset ######## **9.6.1 Data backup**backup ▶️ **Step 1**: Click on Backup System [](http://13.222.61.26:6875/uploads/images/gallery/2026-01/QAOimage.png) ▶️ **Step 2**: Select the save path and wait for the save to succeed   [](http://13.222.61.26:6875/uploads/images/gallery/2026-01/o8Wimage.png) ######## **9.6.2 Resetting the System**System ▶️ **Step 1**: Click Restore System [](http://13.222.61.26:6875/uploads/images/gallery/2026-01/7Juimage.png) ▶️ **Step 2**: Select the version you wish to reset and click Open.  ▶️ **Step 3**: Wait for the reset to complete [](http://13.222.61.26:6875/uploads/images/gallery/2026-01/oXjimage.png) ######## **9.6.3 Uninstall Procedure**Procedure (Installation### Boot Software Schematic Flow Chart) ###### **9.6.3.1 Uninstall the Service**Service ▶️ **Step 1**: Click Uninstall System, click yes [](http://13.222.61.26:6875/uploads/images/gallery/2026-01/0Bfimage.png) [](http://13.222.61.26:6875/uploads/images/gallery/2026-01/v12image.png) ▶️ **Step 2**: The uninstall environment window pops up, click cancel, only the service will be uninstalled, click Install System to install it again.  [](http://13.222.61.26:6875/uploads/images/gallery/2026-01/rSOimage.png) ⚠️ Note: The current progress is only to uninstall the service, click Install System to install it again. ######### 9.6.3.2 UninstallingUninstall the Environmentenvironment ▶️ **Step 1**: Click Next in the pop-up uninstall window and wait for the uninstallation to complete.  ▶️ **Step 2**: Click Finish to complete the uninstallation  ⚠️ Note: The current progress has been completely uninstalled, double-click the installation wizard infinite-win-1.0.16-x64.exe to install it again ##### X. Technical Support & Resources (Safelink has no content, for follow-up) ###### **10.1 Getting Help:** * Technical Support Portal URL * Supported email addresses * Support phone/hotline number * Working hours * Online community/forum links ###### **10.2 Quick Links:** * Provide the online document library URL if the document is online. * List direct **download links** or find locations for all core documentation (e.g. product documentation download pages). **(Be sure to include links to all the documentation names mentioned earlier here!) )**